Personal Online Banking
Personal Online Banking User Guide
With Online Banking, you'll have more time for the truly important things. Our banking resources will be at your fingertips 24 hours a day - ready when you are. While making your cash work harder, Online Banking can also make your life easier. Bill payments can be set up to pay every month automatically. Other transactions will take a fraction of the time you may be spending now.
What You Need
All you need to use Online Banking is any computer that can access the Online, plus a secure browser, the latest releases of Netscape, Internet Explorer and America Online are usually compatible, with a few exceptions. Please contact us for information about a specific version or browser type.
How Much Does it Cost?
There is no additional charge for our customers to use Online Banking in order to access account information, download transaction files and transfer funds between accounts.
Optional online Bill Payment for individuals at no charge and for businesses a free three month trial. See our bill pay agreement for details. Other than government taxing authorities, or court-directed payments such as alimony or child support, this service allows you to pay virtually anyone - companies or individuals - at any time. You can even schedule to pay recurring bills, such as car, mortgage and insurance payments.
How to Enroll
New customers are invited to visit us at First Carolina State Bank to apply for an account and enroll in Online Banking. We are located at 137 N. Winstead Ave. P.O. Box 8469, Rocky Mount, NC 27804 and our phone number is 252-937-2152.
How to Get Help
We're here to answer your questions during our regular business hours at 252-937-2152.
If you are using Web Connect to download your transactions into your personal financial management (PFM) software, you may need to modify certain information to ensure a smooth transition of your data. Click here for detailed instructions.
Your Information is Secure and Private
You can feel as secure and confident as you do when you walk into a bank lobby. Online Banking uses the highest level of security in the industry to guard the privacy of your account information and transactions. Get more security information here.
Get more information about Consumer Protection.
Protecting your privacy is important to us. To learn more, please review our Privacy Policy.
Enhanced Login Security
We have recently implemented Enhanced Login Security for our Online Banking systems. Enhanced Login Security is an additional layer of protection beyond the username and password that you currently use to login. Learn more about Enhanced Login Security.
Click here to see our Online Banking Services Agreement
Click here to see our Online Bill Payment Service Agreement