Contact Us
We appreciate your interest. Please contact us at ebank@fcsbank.com. Please include your e-mail address or telephone number so we can contact you, if appropriate.
Please do not send personal or other confidential information (e.g. account numbers, social security numbers, etc.) through email. Please do not use this e-mail for communications we require to be in writing or which need immediate bank attention. Please call us instead at 252-937-2152.
In case of errors or questions about transactions on any accounts, telephone or write us at:
First Carolina State Bank
171 North Winstead Avenue
Rocky Mount, NC 27804
Phone: 252-937-2152
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Please provide us with information that will assist us in researching the issue such as name, account number, dollar amount and description of the error or problem.
To Report Lost/Stolen Debit Card -
During Business Hours: 252-937-2152
After Business Hours: 1-800-528-2273
Report Suspicious E-mail
At our bank we take the security of customer information very seriously. Please contact us if you have received a suspicious email, such as a phishing email, or suspect potential unauthorized activity involving your account. Please report using the following link: abuse@fcsbank.com.