Contact Us

We appreciate your interest. Please contact us at ebank@fcsbank.com. Please include your e-mail address or telephone number so we can contact you, if appropriate.

Please do not send personal or other confidential information (e.g. account numbers, social security numbers, etc.) through email. Please do not use this e-mail for communications we require to be in writing or which need immediate bank attention. Please call us instead at 252-937-2152 or 252-756-4073.

In case of errors or questions about transactions on any accounts, telephone, fax or write to us at:

  • First Carolina State Bank
  • 171 North Winstead Avenue
  • PO Box 8469
  • Rocky Mount, NC 27804
  • Phone: 252-937-2152
  • Fax: 252-937-4567
  • View Map
  • First Carolina State Bank
  • 300 East Arlington Boulevard
  • Suite 4B
  • Greenville, NC 27858
  • Phone: 252-756-4073
  • Fax: 252-756-1739
  • View Map

Please provide us with information that will assist us in researching the issue such as name, account number, dollar amount and description of the error or problem.

To Report Lost/Stolen Debit Card -
During Business Hours:
After Business Hours:

Report Suspicious E-mail
At our bank we take the security of customer information very seriously. Please contact us if you have received a suspicious email, such as a phishing email, or suspect potential unauthorized activity involving your account. Please report using the following link: abuse@fcsbank.com.